Job Summary
We are looking for enthusiastic and customer-oriented individuals to join our customer support team! This entry-level position is perfect for someone who is passionate about helping others and eager to start a career in customer service. This role is part-time, with working hours under 4 hours per day, and offers a competitive hourly wage along with a range of benefits including health insurance, dental coverage, paid training, and paid vacations. The position is located in Madison and is with one of the leading customer service providers in the US, Amazon.
Job Description
As a Customer Support Representative, you will be the primary point of contact for our customers, addressing their inquiries and resolving any issues they may have. This role requires excellent communication skills, a positive attitude, and a commitment to providing exceptional customer service.
Requirements
- Strong verbal and written communication skills
- Basic computer skills and proficiency in using customer service software
- Ability to handle multiple tasks simultaneously
- Friendly and approachable demeanor
- High school diploma or equivalent
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Provide accurate information and resolve issues effectively
- Document customer interactions and maintain detailed records
- Follow up on customer requests and ensure satisfaction
- Collaborate with team members to improve customer service processes
Benefits
- Health insurance
- Dental coverage
- Paid training
- Paid vacations
- Flexible working hours
Educational Qualifications
- High school diploma or equivalent (required)
Experience
No previous experience is required, but any experience in customer service will be considered an asset.
Company Overview
Amazon is a global leader in online retail and customer service. We are committed to creating a supportive and engaging work environment where our employees can thrive. We offer ample opportunities for career growth and development, ensuring that each member of our team has the tools and support they need to succeed.
If you are looking to start a rewarding career in customer support and enjoy working in a dynamic and fast-paced environment, we encourage you to apply today!
