iremote.grstudy1 Customer Support Specialist (Remote – $18/hr)

Customer Support Specialist (Remote – $18/hr)

  • Anywhere

Employer Industry: Pest Management Services

Why consider this job opportunity…
– Salary up to $18/hr
– Competitive earnings with a comprehensive benefits package including medical, dental, vision, maternity, and life insurance
– 401(k) plan with company match and employee stock purchase plan
– Paid vacation, holidays, and sick leave
– Industry-leading training program with no prior experience required
– Opportunities to volunteer and give back to the community

What to Expect (Job Responsibilities):
– Answer incoming calls and make outbound calls to schedule, confirm, and follow up on service appointments
– Navigate Windows-based and web-based systems to track routes and optimize schedules
– Schedule technician appointments to minimize drive time and recommend alternative routes as needed
– Utilize listening skills to identify customer concerns and evaluate their needs
– Maintain accurate customer database, including call details and payment information

What is Required (Qualifications):
– High School Diploma or equivalent required
– Valid driver’s license with a good driving record
– Ability to pass a drug screen and background check
– Ability to obtain the appropriate pesticide license/certification if required (company paid)
– Customer service experience preferred

How to Stand Out (Preferred Qualifications):
– Previous customer service experience
– Ability to work independently in the field
– Strong organizational and communication skills

#PestManagement #CustomerService #CareerOpportunity #TrainingProvided #CompetitivePay

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