Job Title: Database Administrator and Shift Leader – 3rd Shift Position
Location: Remote (Chicago preferred)
Duration: PERM
Comp: $100-120k
Shift: Thurs-Sun 12am-8am CDT
This job is for you if
• You have a wide range of knowledge on both Unix and Windows platforms, preferably specializing in Oracle, with SQL Server, MySQL, MongoDB, or PostgreSQL a plus.
• You re interested in a meaningful job at a growing technology company where you ll work with a variety of technology solutions and be appreciated for doing your job well.
• You crave the opportunity to learn about a wide range of IT technologies
• You want to join a culture that embraces dynamic individuals with a focus on innovation.
• You are flexible and have a willingness to do what it takes to get the job done.
• MUST BE WILLING TO WORK OVERNIGHT SHIFT (3rd SHIFT)
• Desired, but not required: Prior experience with network devices, compute, and storage software and hardware. If no prior experience, must be willing to dive in and learn.
A day in the life
• Provide Shift Leadership for a team of US and offshore engineers, ensuring all high priority issues are: Validated, Communicated, Mitigated, Assigned for Resolution
• Respond to Global Support Center tickets in a timely manner
• Troubleshoot and triage tickets in queue
• Follow documentation and handling instructions
• Know when to escalate critical issues
• Speak clearly and confidently with clients and internal staff
• Work well in stressful situations
• Drive innovation and continuous process improvement to perform more efficiently for our customers and company stakeholders.
What we are looking for
• Minimum of an Bachelors degree in a related field
• 3-8 years in database administration with Oracle and Microsoft SQL Server. Other database technologies is a plus.
• Familiarity with high-availability designs, including Oracle DataGuard and/or SQL Server AlwaysOn
• Experience with backup solutions, including Oracle RMAN, and replication concepts, preferably Golden Gate
• Understand Oracle RAC and ASM, Exadata experience is a plus
• Ability to multi-task while maintaining high quality of deliverables
• Experience working within Service Management toolsets a must
• Monitor system health and performance
• Performance troubleshooting and resolution
• Analyze, solve, and correct issues in real time
• Experience working with Windows servers and Unix/Linux
• Experience using vi editor
• Flexible, team player, get-it-done personality
• Ability to work in a rapidly changing environment
Example of tasks to be performed
• Providing process guidance and leadership to shift team
• Adding space to an Oracle tablespace
• Troubleshoot Oracle archiver issues
• Resolve blocking locks, long running sessions, and/or deadlocks
• Grant permissions and roles in Oracle
• Troubleshoot database down issues
• Escalate server down issues
• Troubleshoot Linux/Unix/Windows resource issues
• Monitor performance, provide resolution and/or articulate status to others
Core Competencies
• Effective communication skills both internally and externally
• Highly organized and detail oriented
• Broad technology background
• Efficiently break down problems and quickly identify the correct course of action
• Passion for learning new technologies
• Flexibility and willingness to do what it takes to get the job done
• ITIL knowledge
What you ll get
• A career with a company where you will be challenged, respected, and valued.
• A career with a company that s invested in your personal development, will offer a solid compensation package, and provides a great team environment
• The people here do their jobs well, care about one another, care about our customers and exercise good ethics and judgement
• Our team members health and wellness is our priority as well as rewarding them for their hard work.
