Position Overview:
Melville Management Corporation is seeking an independent contractor to serve as a part-time Salesforce Database Assistant to support the management of two executiveÂ’s contacts. This is a remote position (within the US) and reports to the Salesforce Administrator. The contractor will bill based on hours worked, with an estimated need of 20+ hours per week.
Essential Job Functions
• Database Growth. Add new contact, organization, and event records based on one-off requests and provided lists. Includes entry directly into Salesforce and preparing lists for import.
• Record Enrichment. Enrich existing records by bringing in information from other provided sources and looking things up as needed.
• Improve Data Quality. Identify and cure data quality issues to ensure information is entered consistently across records to meet organizational data accuracy standards and preferred formats.
• Duplicate Management. Merge duplicate records as identified by other salesforce users and proactively identifying and proposing duplicates to merge.
• Triaging Requests. Prioritize timely resolution of requests from executives first and other projects second.
Requirements
• Existing familiarity with a contact database, preferably Salesforce.
• Strong attention to detail.
• Growth-mindset and interest in further developing Salesforce skills.
• Responsive and accountable for results.
• Operates with discretion.
• Strong English proficiency.
Other Skills/Abilities – Previous experience in this capacity, a must.
• Proactive and anticipatory, with a service heart. Ability to think ahead and recognize the needs of Principals and guests.
• A flexible self-starter who is willing to pitch-in.
• Ability to build rapport and credibility with Principals, staff, the family office and vendors.
• Observes safety and security procedures and uses equipment and materials properly.
• Maintain safe food and housekeeping practices.
• Flexible to add additional reasonable items to this list that were not anticipated at signing.
