At Delta, we believe in connecting people and uniting the world. As one of the worlds leading airlines, we pride ourselves on delivering exceptional customer service, ensuring every traveler has a smooth and enjoyable journey.
Position Overview:
Delta Airlines is seeking passionate and customer-focused individuals to join our team as Work-At-Home Customer Service Agents. In this role, you will be the first point of contact for our valued customers, providing support and solutions with empathy and professionalism.
Key Responsibilities:
Respond to customer inquiries via phone, chat, or email, addressing booking, flight status, and policy questions.
Resolve customer concerns and provide effective solutions in a timely manner.
Assist with reservations, cancellations, and changes to travel itineraries.
Provide accurate information regarding Delta policies, procedures, and services.
Uphold Deltas commitment to exceptional customer service, ensuring satisfaction and loyalty.
Qualifications:
High school diploma or GED required; college degree preferred.
Strong verbal and written communication skills.
Previous experience in customer service, call centers, or travel-related fields is a plus.
Proficient with technology, including the ability to navigate multiple systems and tools simultaneously.
Self-motivated, organized, and capable of working independently.
Reliable internet connection and a quiet, dedicated workspace.
What We Offer:
Competitive hourly pay with opportunities for bonuses.
Flexible work-from-home setup.
Comprehensive training and ongoing support.
Travel benefits, including discounted flights for you and eligible family members.
Health and wellness benefits package (for full-time employees).
How to Apply:
If you are ready to deliver world-class service from the comfort of your home, we invite you to apply today! Click to submit your application and take the first step in joining the Delta family.
Delta Airlines is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
