Delta Airlines Live Chat Agent (Remote) Jobs – Apply Today for Delta Airlines
Job Summary:
– **Job Type:** Full-time, Remote
– **Salary:** Competitive hourly wage
– **Working Hours:** 40 hours per week
– **Company:** Delta Airlines
– **Location:** Only available in Georgia, USA
– **Benefits:**
– Health Insurance
– Dental Insurance
– Paid Training
– Paid Vacations
– Performance Bonuses
Job Description:
Delta Airlines is seeking experienced, highly motivated individuals to join our team as Live Chat Agents. This remote opportunity allows you to work from the comfort of your own home while providing exceptional customer service to our valued passengers. As a Delta Airlines Live Chat Agent, you will be the first point of contact for customers seeking assistance with their travel plans, flight information, and other inquiries.
Our ideal candidate is someone with a passion for helping others, strong communication skills, and the ability to remain calm under pressure.
Requirements:
– High school diploma or GED equivalent
– Proficient in English; additional languages are a bonus
– Strong written communication skills
– Ability to type at least 40 words per minute
– Reliable high-speed internet connection
– Ability to work flexible hours, including evenings, weekends, and holidays
– Customer service experience preferred
Responsibilities:
– Respond to customer inquiries via live chat in a timely and professional manner
– Assist customers with booking flights, modifying reservations, and understanding travel policies
– Provide accurate information regarding flight status, schedules, and services
– Troubleshoot and resolve customer issues effectively
– Maintain up-to-date knowledge of Delta Airlines products, services, and promotions
– Document customer interactions and follow up on any pending issues
– Collaborate with team members and other departments to ensure a seamless customer experience
Benefits:
– Comprehensive health and dental insurance
– Paid training to ensure your success in the role
– Paid vacation to help you relax and recharge
– Performance bonuses to reward high-quality service
– Opportunities for career advancement within Delta Airlines
Educational Qualifications:
– High school diploma or GED equivalent is required
Experience:
– Prior experience in customer service, call center, or a related field is preferred but not mandatory
Company Overview:
Delta Airlines is one of the worlds largest global airlines, known for our commitment to providing exceptional service, innovative solutions, and a rewarding travel experience. Our mission is to connect people and cultures around the globe. Delta Airlines has a diverse and inclusive work environment, encouraging learning and development for our employees. We believe in the power of our employees to create a remarkable experience for our customers.
Join Delta Airlines today and become part of a team that values excellence, teamwork, and customer satisfaction. Apply now to start your journey with us!
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*Delta Airlines is an Equal Opportunity Employer. We encourage all qualified individuals to apply, including minorities, women, veterans, and individuals with disabilities.*