Job Summary
Job Type: Full-Time…
Salary: $16 to $20 per hour
Working Hours: 8 hours/day
Company: Delta Airlines
Location: Only in [State] Remote Position
Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k), and more
Description
Delta Airlines is seeking enthusiastic and customer-focused individuals to join our team as Delta Customer Care Representatives. This is a remote, full-time position where you will be the first point of contact for our valued customers, assisting them with travel inquiries, reservation changes, and other service needs. As a Delta Customer Care Rep, you will be integral to ensuring a seamless and positive experience for our passengers, embodying the Delta spirit of hospitality and service excellence. We offer a competitive hourly wage along with a comprehensive benefits package to support your health, well-being, and career growth.
Requirements
High school diploma or equivalent
Minimum of 2 years of customer service experience
Strong communication and interpersonal skills
Ability to work independently and in a team environment
Proficiency with basic computer applications and software
Reliable high-speed internet connection
Availability to work flexible hours, including weekends and holidays
Responsibilities
Respond to customer inquiries regarding flight schedules, fares, and policies
Assist customers with booking and modifying reservations
Provide timely and accurate information to customers
Handle customer complaints and issues with professionalism and empathy
Work collaboratively with other team members and departments
Maintain up-to-date knowledge of Deltas products and services
Ensure compliance with company policies and procedures
Benefits
Health and Dental Insurance
Paid Training Programs
Paid Vacations and Holidays
401(k) Retirement Plan
Employee Discounts on Flights and Travel Packages
Opportunities for career advancement
Supportive and inclusive work environment
Educational Qualifications
High school diploma or GED (required)
Associates or Bachelors degree in Business, Hospitality, or related field (preferred)
Experience
A minimum of 2 years of experience in customer service is required, preferably within the airline or travel industry. Experience in remote work environments is a plus.
Company Overview
Delta Airlines is one of the worlds leading airlines, known for our commitment to customer service and innovative approach to travel. With a strong presence globally, we strive to deliver exceptional experiences to our passengers from check-in to arrival. Our team is dedicated to fostering a welcoming and inclusive environment while providing top-notch service. Joining Delta means becoming part of a company that values your growth, well-being, and success.
Apply now and start your journey with Delta Airlines, where your passion for customer service can soar to new heights!
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