*Delta Live Chat Agent Jobs [No Experience Needed]**
*Job Summary:**
**Job Type:** Part-time
**Salary:** Competitive hourly rate
**Working Hours:** Under 4 hours per day
**Company:** Delta Airlines
**Location:** Georgia
**Benefits:** Health, Dental, Paid Training, Paid Vacations, Employee Travel Discounts
*Job Description:**
Join the friendly and dynamic team at Delta Airlines as a Live Chat Agent and become a fundamental part of enhancing customer experiences. This part-time position, based in the heart of Georgia, is an ideal opportunity for individuals who are looking to start a rewarding career in the aviation industry without prior experience.
As a Live Chat Agent, you will be responsible for providing real-time assistance to Delta Airlines customers through online chat. This role is crucial in maintaining and improving our customer satisfaction rates by offering prompt, accurate, and helpful responses to inquiries ranging from flight bookings to baggage policies.
This position is perfect for enthusiastic individuals with a passion for customer service and a keen interest in aviation. We offer paid training to ensure you have all the necessary skills and knowledge to succeed, alongside a competitive benefits package including health and dental coverage, paid vacations, and exclusive employee travel discounts.
*Requirements:**
High school diploma or equivalent
Excellent written communication skills
Ability to type at least 40 words per minute
Strong problem-solving abilities
Adaptability to new technology and software
Fluent in English; bilingual abilities are a plus
Must be eligible to work in the United States
*Responsibilities:**
Handle multiple live chat sessions simultaneously, providing assistance and information to customers
Resolve customer inquiries regarding bookings, travel policies, and general information
Maintain a positive and professional demeanor to ensure customer satisfaction
Update and maintain accurate records of customer interactions
Collaborate with other team members to solve unique or complex customer issues
Attend regular training and professional development sessions
Enhance customer experience by providing timely and relevant information
*Benefits:**
Comprehensive health and dental insurance
Paid training programs to enhance your career growth
Generous paid time-off and vacation days
Employee travel discounts for domestic and international flights
Opportunities for career development and advancement within Delta Airlines
Supportive and inclusive work environment
*Educational Qualifications:**
High school diploma or equivalent is required. College courses or a degree in a relevant field are advantageous but not mandatory.
*Experience:**
No prior experience is necessary as full training will be provided. However, experience in customer service or a similar role is considered beneficial.
*Company Overview:**
Delta Airlines, headquartered in Atlanta, Georgia, is one of the largest and most respected airlines in the world. Known for our commitment to customer satisfaction and operational excellence, we pride ourselves on providing a superior travel experience to millions of passengers each year. At Delta, we believe that our employees are our greatest asset and we are dedicated to creating a diverse and inclusive workplace where everyone feels valued. Join us, and start your journey towards a fulfilling career in the airline industry.
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