Join Our Team: Part Time Remote Positions at Delta
Company Overview…
Delta Air Lines, Inc. is a major American airline, known for its commitment to customer service and operational excellence. We pride ourselves on our diverse and inclusive work environment, where every team member is valued and respected. At Delta, we believe in fostering a culture of collaboration, innovation, and growth.
Job Title
Part Time Remote Customer Service Representative
Job Description
We are looking for enthusiastic and dedicated individuals to join our team as Part Time Remote Customer Service Representatives. In this role, you will be the first point of contact for our customers, providing exceptional service and support. This is a remote position, allowing you the flexibility to work from the comfort of your home while contributing to our mission to connect people and cultures around the world.
Responsibilities
? Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
? Provide accurate information about flight schedules, bookings, and Delta services.
? Resolve customer issues and complaints with empathy and efficiency.
? Assist with changes to travel itineraries and process refunds as necessary.
? Maintain a high level of product knowledge to offer the best solutions to customers.
? Follow company policies and procedures to ensure a positive customer experience.
Qualifications
? High school diploma or equivalent; college degree preferred.
? Previous customer service experience, preferably in the airline industry.
? Excellent communication skills, both written and verbal.
? Proficient in using computers and various software applications.
? Ability to multitask and handle high-stress situations calmly.
? Strong problem-solving skills and attention to detail.
? Reliable internet connection and a quiet workspace at home.
Benefits
? Competitive hourly wage.
? Flexible working hours.
? Opportunities for career advancement within Delta.
? Access to travel benefits and discounts.
? Training and development programs.
? Supportive and inclusive work culture.
How to Apply
If you are passionate about providing excellent customer service and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and interest in the position.
Contact Information
For any questions or additional information, please contact our HR department at [email protected].
Equal Opportunity Employer
Delta Air Lines is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
