Description:
• At Concentrix, we partner with the world’s most customer-obsessed companies
• An exciting opportunity exists for a proven executive in a client-facing role
• This position will have oversight for a select number of fast-growing core Media and Telecommunications Clients
• You will be responsible for understanding the digital transformation landscape
• Creating and maintaining strong relationships with business decision makers
• Working with the account team to formulate and maintain the Account Growth Plan
• Owning the P&L and financials
• Achieving the business KPI’s (Growth %, Revenue, GM, Utilization, CSAT)
Requirements:
• Relevant Media and/or Telcom Industry Focus
• At least 10 years prior work experience (preferably BPO) in a strategic consulting or software development services company
• Possess the financial and business acumen to build compelling account-growth plans
• A confirmed ability to develop and lead Digital Transformation conversations across a broad spectrum of C-level executives and buyers
• Robust knowledge of the client/industry space
• Consultative Business Development mentality and approach
• Demonstrable expertise in driving business activity
• Previous experience achieving revenue targets and strategic growth
• Hardworking, with exceptional presentation and communications skills
• Good team building and customer service skills that can help drive satisfaction
• Negotiate effective commercial terms and agreements
• Bachelor’s degree in a STEM discipline would be advantageous
Benefits:
• medical, dental, and vision insurance
• comprehensive employee assistance program
• 401(k) retirement plan
• paid time off and holidays
• paid learning days
