Job Overview
We are seeking a dedicated and detail-oriented individual for the position of Remote Back Office Email and Ticket Support. In this role, you will provide exceptional customer service while working from the comfort of your own home, with the flexibility to create your own schedule within a 24/7 environment…
Key Responsibilities
• Deliver outstanding support to customers through email, ticketing systems, and chat.
• Manage your own work schedule to accommodate the 24/7 availability offered.
• Complete a brief certification program designed to familiarize you with client systems in just 10 hours.
Required Skills
• Proficient written communication abilities.
• Strong problem-solving skills to effectively assist customers.
• Familiarity with customer support platforms, including email and ticket systems.
• Ability to adapt to various client systems effectively.
Qualifications
• Previous experience in customer support is preferred but not mandatory.
• A customer-centric mindset with exemplary communication skills.
• High school diploma or equivalent educational background is required.
Career Growth Opportunities
This role provides an excellent pathway for professional development, allowing you to enhance your skills quickly through a streamlined training process that sets the stage for future advancement within the company.
Compensation And Benefits
• Competitive pay rate of up to $18 per hour.
• Weekly payment schedule to ensure timely compensation.
• The convenience of working from home.
• Flexibility in scheduling, with options available for true 24/7 shifts.
Employment Type: Contractor
