About Us:
Gotham Footcare is a leading podiatry practice, renowned for providing top-notch foot care with cutting-edge treatment options. We are seeking a dynamic, polished individual to join our team as an entry-level Surgical Coordinator. If you have medical reception experience, are skilled in sales, and thrive in a fast-paced, patient-centered environment, we want to hear from you
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Key Responsibilities:
• Coordinate surgical schedules and appointments with patients, doctors, and surgical centers
• Handle incoming calls with professionalism and excellent phone etiquette
• Educate patients about procedures, pre- and post-surgical care, and recovery timelines
• Build and maintain positive relationships with patients to enhance their experience
• Process and manage billing, insurance verification, and payments related to surgeries
• Collaborate with medical staff to ensure a smooth patient journey from consultation to surgery
Qualifications:
• Medical Reception Experience: Familiarity with managing patient flow, scheduling, and handling confidential medical information
• Sales Experience: Ability to effectively communicate services and confidently discuss financial options and billing
• Exceptional Phone Etiquette: A clear and friendly communication style
• Polished and Professional Appearance: You’ll be the first point of contact for patients, so a professional image is essential
• Positive and Outgoing Personality: A team player with an upbeat attitude, ready to provide excellent patient care
• Detail-oriented with strong organizational skills
• Ability to multitask in a fast-paced environment
• Prior experience in healthcare settings is preferred
What We Offer:
• Competitive salary and benefits
• Opportunities for professional growth within Gotham Footcare
• A supportive and collaborative team environment
Job Type: Full-time
Pay: $25.00 per hour
Expected hours: 40 per week
Experience:
• Customer service: 4 years (Required)
• Medical receptionist: 4 years (Required)
• Sales: 4 years (Required)
Ability to Commute:
• New York, NY 10279 (Required)
Ability to Relocate:
• New York, NY 10279: Relocate before starting work (Required)
Work Location: In person
