Job Summary
Job Type: Part-Time…
Salary: Hourly
Company: FedEx
Location: Remote
Benefits: Flexible schedule, Opportunity for advancement, Employee discounts
Job Description
FedEx is seeking Entry-Level/No Experience Online Customer Service Representatives to join our growing team. This remote, part-time role is ideal for individuals who are enthusiastic about providing exceptional customer service and have a passion for helping others. Whether you are kickstarting your career or looking for a flexible position, this opportunity might be perfect for you!
Requirements
High school diploma or equivalent
Strong communication skills, both written and verbal
Basic computer knowledge and familiar with online tools
Ability to work independently and manage time effectively
Reliable internet connection and a quiet workspace
Customer service experience is a plus, but not required
Responsibilities
Respond to customer inquiries via email, chat, and phone
Resolve customer complaints and issues efficiently
Provide accurate information about FedEx services and policies
Document customer interactions and maintain records
Collaborate with team members to improve customer service processes
Participate in training sessions to stay updated on company offerings
Benefits
Flexible working hours
Employee discounts on FedEx services
Opportunities for career growth and development
Supportive team environment
Wellness programs
Educational Qualifications
High school diploma or equivalent
Additional certifications or training in customer service is a bonus
Company Overview
FedEx is a globally recognized leader in the logistics and transportation industry, committed to connecting people and possibilities around the world. With a strong focus on customer satisfaction and innovation, our team members are at the heart of everything we do. Join us at FedEx and be part of a company that values your contributions, offers opportunities for growth, and supports your aspirations.
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