Description:
• MarketStar is looking for an Experience Account Manager to support our Airbnb team
• You will be managing and optimizing relationships with property owners for our growing Airbnb business
• The perfect candidate will possess a deep knowledge of the Airbnb platform and exceptional client management abilities
• Your responsibilities will include analyzing listing performance, implementing revenue optimization strategies, and providing ongoing support to ensure host satisfaction
Requirements:
• 3+ years of experience in account management, partner support, or sales
• Experience in multifamily account management with proven track record of consistently exceeding revenue targets
• Online marketplace/SaaS platform experience a plus
• Proven track record of effectively managing a leads pipeline or book of business
• Proficiency in CRM software, specifically working with leads and opportunities
• Excellent communication and presentation skills, with the ability to engage with… clients via phone, email, and video
• Strong quantitative skills and the ability to interpret and apply data to drive decision-making
• Exceptional time management and prioritization abilities
• Comfort working at both strategic and tactical levels in ambiguous environments
• Ability to work within tight deadlines, adapt to changing priorities and balance short-term needs with long-term initiatives
Benefits:
• Structured learning and career development programs
• Mental health program
• Generous Paid Time Off policy
• Paid medical leave
• Child/Dependent care reimbursement
• Education reimbursement
• 401k match, hardship loan program, access to financial wellness advisor
• Comprehensive healthcare coverage including medical, dental, and vision
