Job Summary
We’re seeking a dedicated and enthusiastic Full-Time Customer Service Agent for immediate hiring in Moreno Valley. This is a full-time position with a competitive hourly wage of $18 – $22. You will be working 40 hours per week. Join a renowned company like Amazon, where your dedication and skills will be valued and rewarded. Enjoy benefits such as Health and Dental Insurance, Paid Training, and Paid Vacations.
Job Description
As a Customer Service Agent, you will be the first point of contact for our customers, providing timely and accurate information and resolving any issues they may have. You will play a critical role in ensuring customer satisfaction and maintaining our company’s reputation for excellent service.
Requirements
- High school diploma or equivalent
- Previous customer service experience is a plus
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Proficiency in using computers and customer service software
Responsibilities
- Respond to customer inquiries via phone, email, or chat
- Resolve customer complaints and issues efficiently and professionally
- Provide accurate information about products and services
- Maintain customer records by updating account information
- Follow up with customers to ensure their issues are resolved
- Collaborate with other team members to improve customer service
Benefits
- Health and Dental Insurance
- Paid Training
- Paid Vacations
- 401(k) Retirement Plan
- Employee Discounts
- Career Advancement Opportunities
Educational Qualifications
- High school diploma or equivalent (required)
- Associate or Bachelors degree (preferred)
Experience
- 1-2 years of customer service experience (preferred)
Company Overview
Amazon is a global leader in e-commerce and technology, dedicated to providing the best customer experiences. We pride ourselves on our commitment to innovation, customer satisfaction, and creating a supportive work environment for our employees. Join our team and be a part of a company that values your contributions and invests in your future.
Apply now and take the first step towards an exciting and rewarding career with Amazon in Moreno Valley!
