Are you passionate about helping others and creating exceptional customer experiences? Zaktos is looking for enthusiastic, solution-oriented individuals to join our dynamic Customer Service team. This is a remote, full-time position offering flexibility and the opportunity to work from the comfort of your own home.
What Youll Do
Serve as the first point of contact for our customers, providing friendly and professional support via phone, email, and chat.
Resolve customer inquiries and concerns efficiently, ensuring satisfaction with each interaction.
Maintain up-to-date knowledge of our products, services, and company policies to provide accurate information.
Work collaboratively with team members and other departments to solve complex customer issues.
Document customer interactions and feedback to help us improve our services.
What Were Looking For
Previous experience in customer service or a similar role (preferred but not required).
Excellent communication skills, both verbal and written.
A problem-solving mindset with the ability to handle challenging situations with empathy and professionalism.
Strong organizational skills and attention to detail.
Reliable internet connection and a quiet, dedicated workspace for remote work.
Why Join Zaktos?
Flexibility: Work remotely from anywhere in the U.S.
Competitive Pay: We offer a fair salary with opportunities for growth.
Supportive Team Culture: Be part of a collaborative, inclusive, and welcoming team.
Comprehensive Training: Well provide all the tools and resources you need to succeed.
Career Development: Build your career with ongoing learning opportunities.
How to Apply
Ready to join our team? Send us your resume and a brief cover letter explaining why youd be a great fit for the role. We cant wait to hear from you!
