Job Title: Full-Time Remote Customer Service Representative at Delta
Job Description…
Delta is seeking a dedicated Full-Time Remote Customer Service Representative to join our customer service team. The successful candidate will be the front line of the Delta experience, ensuring that our customers receive top-tier support and service. This role requires a customer-centric professional with excellent communication skills and the ability to work effectively in a remote work environment. The ideal candidate will have a strong commitment to providing superior customer service, with a focus on improving customer satisfaction and retention.
Job Type: Full-Time
Working Hours: 40 hours per week
Responsibilities:
1. Respond to customer inquiries via phone, email, or chat.
2. Resolve customer complaints or escalate as necessary.
3. Provide information about our products and services.
4. Maintain customer records by updating account information.
5. Process customer orders and manage related transactions.
6. Collaborate with team members to improve customer service procedures.
7. Provide feedback on the efficiency of the customer service process.
Benefits:
1. Competitive salary range of $45k to $55k per annum.
2. Comprehensive medical and dental coverage.
3. Retirement savings plan.
4. Flexible work schedule.
5. Opportunities for career advancement.
Hourly Salary Range: $25-$45
Job Requirements:
1. Previous experience in a customer service role.
2. Proficiency in using customer service software and technology.
3. Strong communication skills.
4. Ability to work independently and as part of a team.
5. Flexibility to work in different shifts.
Location: Remote, United States
Basic Educational Requirements:
High School diploma or equivalent. A bachelors degree in a relevant field is preferred.
Positive Work Environment:
Delta is committed to creating a positive, inclusive work environment. We value diversity and encourage applications from all qualified individuals.
Company Description:
Delta is a globally recognized leader in the travel industry, dedicated to providing outstanding service to our customers. Our team is made up of passionate professionals who strive to deliver the best possible customer experience. We believe in investing in our employees, offering opportunities for career advancement, and fostering a positive work environment.
To apply, please visit our website and fill out the online application form. Delta is an equal opportunity employer. We look forward to receiving your application
