Job Summary
*Job Type:** Full-time, Remote
*Salary:** Competitive Hourly Rate…
*Company:** Amazon
*Location:** Fully Remote (Work from Home)
*Benefits:** Health Insurance, Paid Time Off, Employee Discounts, 401(k) Matching, and more
Job Description
Amazon is looking for enthusiastic, self-motivated individuals to join our Customer Service team. This is a remote position, providing you the flexibility to work from your home while delivering top-notch service to our valued customers. If you have a passion for helping others and thrive in a fast-paced environment, we would love to hear from you.
Requirements
High-speed internet connection
A quiet, distraction-free workspace
Strong communication skills
Proficiency in computer usage and ability to navigate multiple systems/screens
Previous customer service experience is a plus
Ability to work flexible hours, including weekends and holidays
Responsibilities
Handle a variety of customer inquiries via phone, chat, and email
Provide accurate, valid, and complete information by using the right methods/tools
Resolve product or service problems by clarifying the customers complaint and determining the cause of the problem
Identify and assess customers needs to achieve satisfaction
Follow communication procedures, guidelines, and policies
Maintain a positive, empathetic, and professional attitude toward customers at all times
Benefits
Health Insurance
Paid Time Off
Employee Discounts on Amazon products
401(k) Matching
Opportunities for career growth and advancement
Comprehensive training program
Educational Qualifications
High School Diploma or equivalent (required)
Bachelors Degree (preferred)
Company Overview
Amazon is a global leader in e-commerce, cloud computing, and artificial intelligence. We are committed to providing the best possible experience for our customers, and we know that starts with a dedicated and talented team. With a collaborative culture and a focus on innovation, Amazon offers numerous opportunities for growth and development. Join us and be part of a team that is making a difference on a global scale.
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