About Us
At American Express Global Business Travel, we strive to champion diversity, equity, and inclusion in every aspect of our business. Our ideal candidate will have a passion for driving continuous improvement and business transformation, along with a willingness to travel up to 25%.
Career Overview
We are seeking a skilled professional to join our team as a Solutions Consulting Manager. This individual will play a critical role in helping our clients achieve their goals through expert consulting and sales services.
? Key Responsibilities:
? Part of a dedicated team focusing on customer requirements.
? Demo and Reviews of Proprietary and 3rd Party Technology solutions for new select customers.
? Prepare for large, small, scale software and service deployments.
? New and existing customer service and products evaluation, design, and documentation into Statement of Work/Contracting process.
? Winning and retaining travel business by leveraging sales, servicing, technology, travel, and consulting expertise.
? Building strong internal relationships, networking within the business to build your brand.
? Learning and developing knowledge of all servicing platforms, travel products, sharing expertise with teams.
? Lead client presentations and discussions, product demonstrations, proof of concepts, and technical proposals to demonstrate Amex GBT value to clients.
? Required Skills and Qualifications
? Bachelor’s degree preferred in Business or related field.
? Strong understanding of workflow analysis, travel industry/online booking tools.
? Extensive technical knowledge and experience, technical competence, and experience with IT service management tools.
? Demonstrated success in a presales consulting role in Fortune 1000 accounts, experience with procurement and supply chain management.
? Excellent customer and communication and presentation skills & negotiation skills.
? Ability to present proposals persuasively.
? Ability to work well under pressure in an autonomous environment with remote leadership.
? Develop and maintain working relationships with key internal stakeholders (Sales and Account Management).
? Passion for driving continuous improvement and business transformation.
? Willingness to travel up to 25%.