Role Overview
Responsibilities…
We are seeking a dedicated IT Project Manager with a passion for fostering strong relationships and leading projects to successful outcomes. In this critical role, you will be responsible for:
• Building and nurturing relationships with internal and external stakeholders.
• Leading consulting projects from the post-sales stage through to completion, ensuring all aspects such as scope, deliverables, budget, and client satisfaction are met.
• Creating and managing essential documentation, including project plans, risk registers, and status reports, for both clients and internal teams.
• Overseeing the daily execution of projects to ensure smooth operations and timely delivery.
• Contributing to strategic innovation initiatives and identifying opportunities to enhance client value.
• Collaborating with the account team to spot and act on additional value opportunities for clients.
• Driving continuous improvement in implementation methodologies and service offerings based on client feedback.
• Traveling to client locations as necessary, up to 30% of the time.
What We’re Looking For
• 5 to 8 years of experience in IT Project Management.
• Proven ability to influence and consult effectively, presenting options with clear pros, cons, and risks, while providing leadership in addressing governance and technical challenges.
• Strong interpersonal skills with a focus on customer experience and an ability to navigate cultural diversity.
• Experience in deploying Enterprise Software, particularly Salesforce, in client settings.
• Background with Fortune 500 companies or large consulting firms on mission-critical systems.
• Excellent written and verbal communication skills.
• A collaborative team player with strong organizational and analytical skills.
• Familiarity with SaaS deployments and related architecture is an advantage.
• Experience with public sector projects is a plus.
• Preferred experience with Salesforce Platform and project delivery.
Education
• Bachelor’s degree in Information Technology or a related field.
• MBA is a plus.
• CSM, PMP, and Salesforce certifications are preferred.
Remote Work
This position offers the flexibility to work remotely.
Employment Type: Full-Time
