Description:
• The Licensed Insurance Agent works from home and interacts with customers via inbound/outbound calls and/or Internet.
• Represent a leading Property & Casualty client and assist members with their insurance needs.
• Address inquiries regarding billing and property casualty policies.
• Resolve questions and issues, demonstrating accuracy in processing changes.
• Provide a positive and welcoming experience, being empathetic and thorough in answering inquiries.
Requirements:
• 1 + years of customer service experience
• Active resident license to sell P&C insurance
• Verifiable High school diploma or GED
• Basic computer navigation skills and PC knowledge
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Passion for helping others
• Patient and empathetic nature
• Ability to pass a background
• Must reside in the United States or have a valid U.S. address for residence
Benefits:
• $18.00 an hour entire length of training: English
• $20.00 an hour entire length of training: Spanish
• Shift differential once in production for evening and weekend hours.
• Paid training (Classroom: 6 Weeks and Transition: 7 Weeks) and performance-based incentives
• Lucrative employee referral bonus opportunities
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
• 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
• A range of other perks and benefits