Description:
? The Licensed Insurance Agent works from home and interfaces with customers via inbound/outbound calls and/or via the Internet.
? This position provides customer service support and resolution of routine problems and questions regarding client products and/or services.
? Demonstrating accuracy in processing changes while providing a positive and welcoming experience to members, being empathetic and answering their inquiries thoroughly and professionally.
? Must have an active resident license to sell P&C insurance with preferably NO Appointments.
Requirements:
? 1 + years of customer service experience
? Active resident license to sell P&C insurance
? Verifiable High school diploma or GED
? A quiet, distraction -free environment to work from in your home.
? Strong computer navigation skills and PC knowledge
? Proficiency in fast-paced multi-tasking with strong problem-solving skills
? Eagerness to learn new technologies
? Passion for helping others
? Patient and empathetic nature
? Ability to pass a background check
? High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)
Benefits:
? Starting wage will be between $18 and $20 (pay rate will not be below applicable minimum wage)
? Shift differential once in production for evening and weekend hours.
? Paid training (Classroom: 6 Weeks and Transition: 7 Weeks) and performance-based incentives
? Lucrative employee referral bonus opportunities
? 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
? Health and wellness programs with trained partners to help promote a healthy you
? Mentorship programs that support your rewarding career journey
? Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
? Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
? A range of other perks and benefits