CARRIERE HVAC-ELECTRIC INC is a leading provider of HVAC and electrical services, committed to delivering exceptional customer service and high-quality solutions to our clients. We are seeking a Remote Live Chat Assistant to join our team and assist our customers through online chat.
Job Description…
We are looking for a Remote Live Chat Assistant to provide support to our customers through our online chat platform. The ideal candidate should have excellent communication skills, be customer-oriented, and have a strong willingness to learn. This is an entry-level position with opportunities for growth within the company.
Responsibilities:
– Engage with customers through live chat to provide assistance with inquiries, technical issues, and product information.
– Respond promptly to customer inquiries with a friendly and professional attitude.
– Escalate complex issues to the appropriate department or team member for resolution.
– Maintain a positive and empathetic attitude towards customers.
– Keep accurate records of customer interactions and transactions.
– Stay up-to-date on product knowledge and company information.
Requirements:
– High school diploma or equivalent.
– Excellent written and verbal communication skills.
– Customer service experience is a plus but not required.
– Ability to multitask and work in a fast-paced environment.
– Strong problem-solving skills and attention to detail.
– Tech-savvy with the ability to learn new software systems quickly.
– Ability to work independently and as part of a team.
– Reliable internet connection and a quiet workspace.
Benefits:
– Competitive salary based on experience.
– Opportunities for career growth and advancement within the company.
– Flexible work schedule.
– Remote work environment.
– Training and development opportunities.
– Health benefits package.
– Paid time off and holidays.
If you are looking to start your career in customer service and have a passion for helping others, we would love to hear from you. Join our team at CARRIERE HVAC-ELECTRIC INC as a Remote Live Chat Assistant and help us provide top-notch service to our customers. Apply today!
Available shifts and compensation: We have available shifts all days of the week. Compensation is $45.00 – $60.00/hour.
About Carriere HVAC-Electric Inc: Carriere HVAC-Electric Inc is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at http://www.carriereac.com/.
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