Tech One Global is seeking a motivated and customer-focused Live Chat Specialist to join our team. This position will be responsible for providing exceptional customer service and support through our live chat platform. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities…
Respond to customer inquiries and provide support through live chat
Assist customers with product information, troubleshooting, and general inquiries
Escalate complex issues to the appropriate team members
Maintain accurate records of customer interactions and transactions
Collaborate with team members to improve processes and customer satisfaction
Qualifications:
High school diploma or equivalent
1+ years of customer service experience
Excellent written and verbal communication skills
Ability to multitask and prioritize in a fast-paced environment
Proficiency in typing and computer skills
Experience with live chat platforms preferred
Skills:
Customer service-oriented
Attention to detail
Problem-solving skills
Ability to work independently and as part of a team
Adaptability and flexibility
If you are passionate about providing exceptional customer service and enjoy working in a virtual environment, we encourage you to apply for the Live Chat Specialist WFH position at Tech One Global.
Remote
About the Company:
Tech One Global
