American Express is looking for a motivated, driven Digital Product Operations Manager to join our team. We’re looking for someone who is passionate about driving innovation and creating an exceptional customer experience through the development and management of our digital products. In this role, you will be responsible for the development and implementation of strategies for digital product operations. The ideal candidate should have excellent problem-solving skills, a strong customer focus, and a proven track record of leading teams in a fast-paced environment. If you have a passion for innovation and a commitment to excellence, we want to hear from you!The successful candidate will possess: • A Bachelor’s degree in Business Administration, Engineering, or a related field• At least 5 years of experience in product development and operations• Demonstrated success in leading teams and managing projects• Excellent communication and interpersonal skills• An in-depth understanding of the digital product landscape• A strong customer focus and a commitment to delivering a superior customer experience• The ability to think strategically and innovatively in order to drive improvements in product operationsIf you have the skills and experience we need, and want to join a company that values innovation, collaboration, and excellence, we want to hear from you!
Responsibilities:
• Develop and implement strategies for digital product operations
• Lead team members in a fast-paced environment
• Work closely with customers and stakeholders to ensure a superior customer experience
• Monitor the digital product landscape and identify opportunities for improvement
• Think strategically and innovatively to drive improvements in product operations
• Coordinate with other departments to ensure successful product launches
• Ensure compliance with all applicable laws and regulations
• Track and report on performance metrics and KPIs
• Maintain up-to-date knowledge of industry trends and best practices
American Express is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
