Summary
Are you a professional problem solver? Do you dream in dependencies, milestones, and decision-making frameworks? Is scope creep your mortal enemy? If you just nodded your head vigorously and shouted yes! out loud to no one in particular, wed love to meet you. We are the Marketing department at Yelp, and were looking for a Program Manager to join our small but mighty Program… Management team. Youll work side-by-side with marketers to track work across 400+ projects annually this includes everything from creating project tickets and crafting workback timelines to running weekly status meetings. A big part of the role is acting as a fixer for the way projects move through org, identifying problemtunities in our processes and then working cross-functionally to improve everyones working lives. Because our working lives should be enjoyable, right?
Wed love to have you apply, even if you dont feel you meet every single requirement in this posting. At Yelp, were looking for great people, not just those who simply check off all the boxes. This is a full-time remote role based in the United States.
What you’ll do:
Drive Projects:
Work across all of our Marketing functions, including Product Marketing, Lifecycle and Performance Marketing teams, as well as cross-functional partners like Product, Social, Community, and PR and Comms to drive end-to-end execution of over 400 projects.
Ticket projects in our project management tool (Wrike) and run weekly status meetings to keep all stakeholders on track and informed.
Create, optimize, and drive workback schedules, adapting based on changing conditions.
Operate autonomously to make decisions, address dependencies, anticipate risks, and ensure effective program delivery.
Partner with other horizontal Marketing teams like Creative, Marketing Operations, Video, Content, and Web Marketing to ensure they have clear roadmaps. Help facilitate prioritization conversations and tradeoff options.
Unlock challenges in the project lifecycle, escalating when appropriate, offering multiple solutions to issues, and helping people see a path forward when all seems blocked.
Drive Process:
Use your understanding of key requirements from stakeholders, as well as the nuances of project overlap and interdependency to improve processes for delivering complex initiatives.
Build trust with cross-functional partners and be a role model and driver of one of our core company values, Play well with others.
Proactively identify opportunities for new processes or optimizations that would help us run more efficiently and effectively, and be able to drive those changes with little to no oversight.
What it takes to succeed:
3-5 years’ experience in a program management/project management role within a Marketing team OR equivalent experience on the account management side of a creative agency, with expertise in project management and creating process.
Excellent project management skills & strong attention to detail, with the capability to manage multiple campaigns or priorities simultaneously and effortlessly context switch between projects.
Experience establishing new processes autonomously within a large organization and who doesnt accept this is the way weve always done it.
Can-do, positive attitude with a roll-up-your-sleeves approach to getting work done.
Ability to anticipate the future during projects and/or process improvement opportunities.
A compelling need to continuously evaluate and apply key learnings from successes and mistakes. Proactively seeking out and proposing changes to enhance the business, rather than reacting to circumstances.
Effective communications skills (both written and verbal) and can motivate and hold even the most senior stakeholders accountable.
Experience with project management tools (We use Wrike, but some experience with workfront, JIRA, Airtable, Asana, etc. is a-ok).
Strong analytical skills -able to analyze and organize information quickly and at a high level in order to anticipate risks, address potential roadblocks, define the best way forward, and communicate trade-offs where appropriate.
Sense of humor and passion for bringing joy to work every day.
What you’ll get:
Effective your first day: Full medical, vision, and dental
15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
Up to 14 weeks of parental leave
Monthly wellness subsidy
Work from home reimbursement
Flexible spending account
401(k) retirement savings plan
Employee stock purchase plan
Compensation range for this position is $85,000 – $143,000 annually. You may also be offered a bonus and benefits.
Closing
At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include Playing Well With Others and Authenticity.
Were proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.
Actual salary offered may vary based on multiple factors, including but not limited to, an individual’s location and experience.
We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco).
We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or 415-969-8488.
Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.
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