Job Summary:
Netflix Careers is currently seeking remote Customer Service representatives to join our team. This is a work from home job with a flexible schedule opportunity. The position offers competitive pay with hourly rates and various benefits including health, dental, paid training, and paid vacations.
Description:
As a remote Customer Service representative, you will be responsible for providing exceptional customer service to Netflix subscribers. This includes answering inquiries, resolving issues, and assisting with account management. You will need to have excellent communication skills, problem-solving abilities, and a positive attitude to succeed in this role.
Requirements:
1. High school diploma or equivalent
2. Excellent communication skills
3. Strong problem-solving abilities
4. Ability to work independently
5. Basic computer skills
6. Customer service experience is a plus
7. Ability to work in a fast-paced environment
Responsibilities:
1. Respond to customer inquiries via phone, email, and chat
2. Resolve customer issues in a timely and professional manner
3. Assist with account management and billing inquiries
4. Provide product information and recommendations
5. Maintain accurate records of customer interactions
6. Collaborate with team members to improve customer service processes
7. Meet performance goals and targets set by management
Benefits:
Competitive pay with hourly rates
Health and dental benefits
Paid training
Paid vacations
Flexible schedule opportunity
Remote location
Educational Qualifications:
High school diploma or equivalent
Experience:
Customer service experience is a plus
Company Overview:
Netflix is a leading entertainment streaming service that offers a wide range of movies, TV shows, and original content to subscribers worldwide. We are committed to providing exceptional customer service and creating a positive experience for our members. Join our team and be a part of the Netflix Careers family!
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