About the Job
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Are you looking for a challenging and rewarding role that allows you to work independently and as part of a team? Do you have excellent communication and problem-solving skills?
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If so, we encourage you to apply for the Online Customer Service Representative position at Walmart. As an Online Customer Service Representative, you will be responsible for providing exceptional customer service to online customers, responding to their inquiries, and resolving any issues they may encounter.
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Key Responsibilities:
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• Respond to online customer inquiries via phone, email, or chat”>
• Resolve customer complaints and issues in a timely and professional manner”>
• Provide accurate and helpful information to customers about products and services”>
• Maintain a high level of product knowledge and stay up-to-date on company policies and procedures”>
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Requirements:
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• High school diploma or equivalent required”>
• Previous experience in a customer service role preferred”>
• Excellent communication and problem-solving skills”>
• Able to work in a fast-paced environment and prioritize tasks effectively”>
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Benefits:
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• Competitive hourly rate of $20-$28 per hour”>
• Overtime pay available”>
• Benefits package including medical, dental, and vision coverage”>
• 401(k) retirement plan”>
• Opportunities for career advancement and professional growth”>
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Salary Estimate:
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The estimated salary for this position is between $41,600 and $58,240 per year, based on a 40-hour workweek and 52 weeks per year.
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Additional Information:
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This job description is not intended to be an exhaustive list of all responsibilities, duties, and skills required of the employee.
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