Do you love interacting with people and enjoy the joy that comes from helping others? Are eager to show off your communication skills and patience in a flexible schedule? Now, here’s the opportunity! We are a fast-growing e-commerce/service platform looking for passionate and motivated you to join our part-time customer service team and work together to create a more welcoming and efficient… customer service experience!
Position Highlights:
Flexible work: completely according to your schedule, whether you are a student, office worker or freelancer, you can find a suitable time slot for your work.
Professional training: provide comprehensive pre-job training, so that you can quickly get started and become a customer service expert.
Competitive Salary: Distributed according to labor, more work, more pay, your efforts will be directly translated into considerable income.
Job Responsibilities:
Answer customer inquiries and provide professional and friendly service through various channels such as online chat, phone and email.
Handle customer complaints and suggestions, listen patiently and solve problems effectively to enhance customer satisfaction.
Record and follow up on customer issues to ensure that they are resolved in a timely and appropriate manner.
Actively participate in team activities to continuously improve service quality and efficiency.
Tenure Requirements:
Possess good communication skills and customer service awareness, able to deal with customer issues patiently and carefully.
Familiar with computer and common office software operation, fast typing speed.
Strong sense of responsibility and teamwork spirit, able to withstand a certain degree of work pressure.
Customer service related work experience is preferred, but we also welcome newcomers who love this position to join.
Ways to apply for the job:
We will contact suitable candidates within one week of receiving your resume to arrange an interview.
Don’t wait, come and join us, use your passion and professionalism to bring warmth and help to every customer, and start a new chapter of your career together
