Job Title: Part-Time Customer Service Representative at Delta Airlines
Job Description…
Delta Airlines, a leading global airline company, is seeking a dedicated and customer-focused part-time Customer Service Representative. The successful candidate should be passionate about delivering exceptional customer service and solving problems efficiently. They will be the first point of contact for customers, answering inquiries, addressing complaints, and providing information about our services. The ideal candidate will have excellent communication skills, the ability to work in a fast-paced environment, and a commitment to improving the customer experience.
Job Type: Part-time
Working Hours: Flexible, with evening and weekend shifts required
Responsibilities:
1. Manage inbound customer calls and emails
2. Resolve customer complaints and queries promptly
3. Provide accurate information about our services and promotions
4. Maintain a high level of knowledge about our products and services
5. Document customer interactions for future reference
6. Work collaboratively with team members to improve the customer experience
7. Participate in training and development sessions to improve job performance
8. Maintain professional and technical knowledge by attending educational workshops
Benefits:
1. Competitive hourly wage of $18
2. Flexible scheduling
3. Opportunities for professional development
4. Employee flight benefits
5. Comprehensive health benefits, including dental
Hourly Salary Range: $25-$45 (rotates timely within this range)
Job Requirements:
– Excellent communication and interpersonal skills
– Problem-solving abilities
– Ability to work in a fast-paced environment
– Proficiency in using computer systems
– Prior customer service experience is a plus
Location: United States
Basic Educational Requirements: High School Diploma or equivalent
Positive Work Environment: We believe in fostering a positive, inclusive work culture where every employee feels valued and supported. We encourage teamwork and collaboration and provide opportunities for growth and development.
Company Description:
Delta Airlines is a premier global airline serving more than 200 million customers each year. We are committed to providing exceptional service and creating a seamless travel experience for our customers. As part of our team, you will play a critical role in upholding our reputation for customer service excellence. We are dedicated to diversity, inclusion, and fostering a positive work environment where everyone can thrive.
How to Apply:
Interested candidates are invited to apply via our website. Please provide your contact information, resume, and a brief cover letter outlining your experience and interest in the role.
Delta Airlines is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
