Description:
• This is a unique role that supports company operations part-time on weekends primarily.
• The schedule for this role will be a 3-day work week: Saturday, Sunday, and Monday, with working hours 9 am to 5 pm.
• As our ‘Weekend Warrior’, youÂ’ll keep things running smoothly while our core Monday-Friday team is out of office.
• Provide “after hours” support, handling tickets and projects that come in outside of our normal business hours.
• QA & launch recruitment for our researchers submitted projects.
• Manage the ongoing recruitment of our researchers projects.
• Provide exceptional and timely reactive & proactive communication and support to our users, troubleshooting when necessary.
• Serve as the product expert, keeping up to date with new product releases and features.
• Other responsibilities include but not limited to: Bring ideas and brainstorms to the forefront related to our team goals.
• Coverage on holidays on a volunteer basis only, optional and not… required.
Requirements:
• 1+ years of experience in a client-facing role (i.e., account management, project management, customer support, etc.)
• Bachelor’s degree strongly preferred
• Down-to-earth self-starter
• Excited by the idea of joining an early-stage and lean startup
• Comfortable working independently as the majority of our team will not be online
• Comfortable with ambiguity
• Excited about maintaining a primarily weekend work schedule
• Candidates must be located in the United States and authorized to work without any Visa sponsorship.
Benefits:
• Competitive hourly pay of $23/hr
• 10 days of PTO accrued per year, with an additional 1 day of PTO granted for each additional year worked
• Paid sick time
• $250 equipment and office setup budget
• $50/month work from home stipend
• 401k + employer contribution of $200/month, updated annually
• $100 Annual learning & development stipend
• Awards for 360-degree recognition, work anniversaries, & birthdays
• 1 Annual Retreat (virtual and in-person options
