Brief Job Description
Imaginary Solutions is seeking a dedicated and enthusiastic Part-Time Remote Entry-Level Customer Service Representative to join our growing team. This role is perfect for individuals who are passionate about providing exceptional customer service and enjoy working in a dynamic, remote environment. The ideal candidate will possess strong communication skills… problem-solving abilities, and a commitment to customer satisfaction. This position offers the flexibility to work from home while contributing to a company that values innovation and customer-centric solutions.
Job Type
Part-Time, Remote
Working Hours
Flexible hours, generally 20-25 hours per week
Responsibilities
• Respond to customer inquiries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide accurate information about products and services
• Maintain customer records by updating account information
• Follow up with customers to ensure their issues are resolved
• Assist with order processing and tracking
• Collaborate with team members to improve customer service processes
• Participate in regular team meetings and training sessions
Benefits
• Competitive hourly salary
• Flexible working hours
• Remote work opportunity
• Professional development and training
• Dental and health insurance
• Supportive and collaborative work environment
Hourly Salary Range
$25 – $45 per hour, based on experience and performance
Job Requirements
• High school diploma or equivalent
• Strong communication and interpersonal skills
• Basic computer skills and familiarity with CRM software
• Ability to work independently and as part of a team
• Prior customer service experience is a plus but not required
• Reliable internet connection and home office setup
Location
United States, Remote Position
Basic Educational Requirements
• High school diploma or equivalent
Positive Work Environment
At Imaginary Solutions, we pride ourselves on fostering a positive and inclusive work environment. We believe in empowering our employees to achieve their best while maintaining a healthy work-life balance. Our team-oriented culture encourages collaboration, innovation, and continuous learning.
Company Description
Imaginary Solutions is a leading provider of innovative customer solutions, dedicated to enhancing customer experiences through cutting-edge technology and exceptional service. Our mission is to deliver seamless, efficient, and personalized customer interactions that drive satisfaction and loyalty. We are committed to creating a supportive and dynamic workplace where our employees can thrive and grow. Join us at Imaginary Solutions and be part of a forward-thinking company that values creativity, collaboration, and customer-centric solutions
