This a Full Remote job, the offer is available from: United States
Overview:
Scope of Responsibilities: Works under general supervision. Follows standard procedures to accomplish assigned tasks. May assist in orienting and training employees
Job Summary: Responsible for all aspects related to entering of medication orders and customer service for patients in a call center environment.
Responsibilities:
• Responsible for accurate data entry of incoming prescriptions, if required
• Responsible for accurate selecting billing and shipping methods for incoming patient orders
• Customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed
• Document patient reported information into TherigySTM
• Provides resolution to customer service issues to ensure member satisfaction
• Work with members to provide resolution to payment related issues on accounts/orders
• Maintain and keep reasonable production as determined by supervisor
• May assist in orienting and training new employees
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned
Qualifications:
Attendance Requirements:
• Must be available, and on-time for scheduled work shifts.
• Must be able to work nights and weekends, as required.
Educational Requirements:
• Minimum: High School Diploma or GED
• Preferred: Pharmacy technician or related certification
Experience:
• Experience in a customer service-related field
• Preferred: 6-12 months experience as a pharmacy technician
Required (Mississippi Employees):
• Registered with the State of Mississippi as a Pharmacy Technician
Special Conditions of Employment:
• Drug test
• Initial and continuous exclusion and sanction/disciplinary monitoring
• Any and all additional eligibility requirements based on the specific position
Compensation
$15.84-17.69 per hour.
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.
This offer from “Kinney Drugs” has been enriched by Jobgether.com and got a 72% flex score.
