Minimum 1+ years pharmacy experience required.
RPH on the go is seeking a Pharmacy Technician – “Pharmacy Service Specialist”ata clinical trials company. Make a difference by partnering with Community Pharmacies nationwide to bring clinical trials directly to patients. We are hiring a Pharmacy Service Specialist to provide top-notch support for community pharmacies, helping them optimize their use of proprietary software systems. This role emphasizes troubleshooting, technical guidance, and exceptional customer service to ensure smooth operations for pharmacies.
This is a remote position requiring a dedicated, distraction-free workspace. Training and equipment will be provided.
Duties
• Troubleshooting Support: Assist pharmacies with resolving technical issues and optimizing their use of software systems.
• Inbound Support Calls: Address incoming pharmacy inquiries regarding technical or account-related matters with professionalism and efficiency.
• Proactive Outreach: Conduct outbound calls to check on pharmacies, offering additional support and addressing potential challenges proactively.
Schedule/Shift
• MondayFriday, 9:00 AM 5:00 PM
Requirements
• Licensure: Active ND State Pharmacy Technician License.
• Remote Work Experience: Proven experience working remotely with a strong ability to self-manage in a home office or quiet workspace.
• Computer Literacy: Advanced comfort with digital platforms and the ability to learn proprietary software systems quickly.
• Communication Skills: Excellent verbal communication, including a pleasant tone and a customer-service-oriented approach.
• Problem-Solving Abilities: Resourceful and proactive in resolving technical and workflow issues.
• Other: A passion for technology and enhancing pharmacy operations.
Ways to Apply
Call for more information.
Phone:
Interested candidates can apply by sending their resume to