Why work at OpTech?
OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits on the first day of employment, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! To view our complete list of openings, please visit our website at www.optechus.com.
OpTech is looking for Pharmacy Technicians for one of their Direct clients in Michigan.
This is 100% remote role.
Must be able to work a flexible schedule ability to work 8.5 hours starting as early as 8am and ending as late as 9pm.
Engagement Description:
• This Pharmacy Technician Role is within a remote contact center.
• We service Our Client’s Medicare Part D Members and Providers.
• Our goal is to handle Member and Provider inquiries concerning benefits and coverage determinations.
• Our timeframes are extremely tight (urgent 24 hours, standard 72 hours).
• Work on the pharmacy help desk handling prior authorization requests from doctors’ offices
• Requests are received via fax, mail, email, phone and electronic PA system
• Receive and respond to member questions about their pharmacy benefit
• Work from home – private and quiet workspace required
• Ability to work 8.5 hours starting as early as 8am and ending as late as 9pm.
QUALIFICATIONS:
Top 3 Required Skills/Experience:
• Retail Pharmacy experience – at least 2 years
• Good computer skills (Typing, outlook, excel, etc)
• Good fundamental knowledge of drug names and drug classes
Required Skills/Experience:
• Exceptional Customer Service
• Detail Oriented
• Ability to multi-task
• Willingness to accept change
Preferred Skills/Experience:
• Call center experience
• CMS knowledge
Education/Certifications – Include:
• CPhT preferred (Certified Pharmacy Tech licensed)
OpTech is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics as defined by federal, state or local laws. https://www.optechus.com/eeo_self_identification/
Job Types: Full-time, Contract
Pay: $20.00 – $25.00 per hour
Schedule:
• 8 hour shift
• Monday to Friday
Education:
• High school or equivalent (Required)
Experience:
• Pharmacy Technician: 2 years (Required)
• Retail Pharmacy: 1 year (Required)
• Microsoft Office: 5 years (Required)
• Medicare Part D: 1 year (Required)
• Customer Service: 2 years (Required)
• Call Center: 1 year (Preferred)
Work Location: Remote
