Job Title: Pharmacy Technician
Client: Health Insurance
Location: 100% remote – Michigan-based candidates only
Will this position be required to work onsite for any reason at any time? No, Resource will be able to perform this role offsite.
Engagement Description –
This Pharmacy Technician Role is within a remote contact center. Our goal is to handle Member and Provider inquiries concerning benefits and coverage determinations. Our timeframes are extremely tight (urgent 24 hours, standard 72 hours).
Additional Duties –
• Work on the pharmacy help desk handling prior authorization requests from doctors’ offices.
• Requests are received via fax, mail, email, phone and electronic PA system
• Receive and respond to member questions about their pharmacy benefit
• Work from home – private and quiet workspace required
• Ability to work 8.5 hours starting as early as 8am and ending as late as 9pm.
Top 3 Required Skills/Experience – The most important must-have skills.
• Retail Pharmacy experience – at least 2 years
• Good computer skills (Typing, outlook, excel, etc)
• Good fundamental knowledge of drug names and drug classes
Required Skills/Experience – The rest of the required skills/experience
• Exceptional Customer Service
• Detail Oriented
• Ability to multi-task
• Willingness to accept change
Preferred Skills/Experience – Optional but preferred skills/experience
• Call center experience
• CMS knowledge
Education/Certifications – Include:
• CPhT preferred (Certified Pharmacy Tech licensed)
Company DescriptionW3R Consulting is a Southfield, Michigan based staffing and consulting firm that provides talent, technology consulting and advanced analytics solutions to Fortune 500 companies in the automotive, financial, healthcare, insurance, professional and business services, and retail industries. In 2012, w3r acquired Nurse Now Staffing. inner of numerous customer and industry awards, this year W3R celebrates 22 years of innovation, exceptional customer service and community engagement.
