Job Title: Project Manager III
Location: Remote
Duration: 6 months
Job Description: Project Analyst III (Maternity Leave Coverage)
Meta is seeking a project analyst to contribute to large projects and leverage analytical skills to help deliver lasting impact on Meta products. The main function of the Project Analyst is to work with the Premier Partner Operations team to support labeling and other analysis across our Meta Verified support queues. Meta Verified is a subscription-based service available to Creators and Businesses, offering them benefits ranging from account verification, protection, and customer support. The primary responsibility of this role will be to label large volumes of data, which may involve repetitive tasks and require attention to detail.
This will be a person who will pitch in on several projects all geared towards ultimately improving customer outcomes, and would involve:
– project & program mgmt
– stakeholder management
– Helping to perform case audits to improve how we label and categorize different types of customer issues
– Help with tracking & organizing a view of ongoing team tasks
– Helping organize and update resource documentation for the team
Skills: Attention to Detail: Essential for accurately labeling and annotating large datasets, as mentioned in the first resource where attention to detail is highlighted for disambiguation work Critical Analysis: Ability to understand complex policies/ideas, identify nuance and patterns, and conduct root cause analyses. Judgment Making: Ability to make sound judgment calls, especially when categorizing data Proficiency with Technology: Speed and efficiency in using technology tools and resources are crucial Ability to Follow Standards: Contractors must ensure that labels are accurate and complete, adhering to predefined standards Communication
Skills: Effective communication is necessary for reporting findings and collaborating with team members. Contractor must also have the ability to manage multiple projects/workflows/communication channels simultaneously Training and Development: Willingness to participate in training sessions to maintain expertise and accuracy in labeling tasks, as well as to create training documentation when needed.
