COMPANY DESCRIPTION
Vision Radiology, formed in 2003 by several radiology alumni from Johns Hopkins University, performs emergent and non-emergent radiologic interpretations for radiology practices and medical institutions across the country. We act as a reliable and trustworthy Teleradiology partner, upholding our clientÂ’s reputation and standards during our coverage period. Our company culture always puts patient care first. We provide the highest quality of service in the industry, proving that Teleradiology is the future of radiology.
JOB SUMMARY
VisionÂ’s Radiology Assistants provide administrative support for the CompanyÂ’s diagnostic radiology clinical staff, clients, and technical support team.
• Please Note: This is a Remote Night-Shift Role; Weekends will apply
Part-Time Flex position (8-10 hours minimum per week, plus coverage as needed)
This part-time role is designed for individuals who are looking for a part-time position with the opportunity for additional hours each month. This role will receive 8-10 hours of scheduled shift work but with the possibility of additional hours to provide coverage for other team members or when additional capacity is needed. You’ll have the flexibility to work around your other commitments while providing much-needed support to the team.
ROLE RESPONSIBILITIES
• Accept safety and quality of patient care, treatment, and services as a responsibility and priority
• Responsible for answering phone calls from hospitals during peak hours
• Assist with resolving client questions/concerns that do not require a radiologist
• Notify Radiologists or appropriate Vision staff member (if applicable) with client questions to ensure issues are resolved in a timely manner
• Re-fax any studies that client cannot locate
• Work with our data centers to troubleshoot any exams that are not coming through
• Minor trouble shooting with our clients
• Reach out to appropriate contact at hospitals to gather information that may have been left out of information sent over to Vision for review
QUALIFICATIONS AND EDUCATION REQUIREMENTS
• Ability to work evening/night shift required
• Prior work experience in an administrative or customer service role preferred
• Minimum 1 year of Medical/Healthcare experience is required; Technologist experience preferred but not required
Other skills and knowledge
• Strong written and verbal communication
• Strong customer focus with excellent customer service
• Strong ability to multi-task due to periods of high-volume workload on any given day
• Excellent time management skills
• Ability to act independently and make decisions that achieve optimal results
• Proficient computer skills
• Team-oriented with the ability to work with all levels of management
• Ability to work efficiently in a remote environment
COMPANY BENEFITS:
• 401(k) matching
• Paid time off
• Variety of company perk programs (health & wellness, learning & development, etc.)
Job Type: Part-time
Pay: From $25.00 per hour
Expected hours: No less than 10 per week
Benefits:
• 401(k)
• 401(k) matching
• Employee assistance program
• Employee discount
• Paid time off
Medical Specialty:
• Radiology
Schedule:
• Evening shift
• Night shift
• Rotating shift
• Weekends as needed
Application Question(s):
• What excites you most about Vision Radiology, and how does it align with your goals or interests?
• What attracted you most about the Radiology Assistant position?
• Do you have experience working in a fully-remote environment? If so, in your opinion what are the most important skills to be successful in a remote, overnight position?
• Please tell us about a time when you needed to apply strong multi-tasking skills effectively in a fast-paced environment.
Experience:
• Customer service: 1 year (Preferred)
• Medical/Healthcare: 1 year (Required)
Shift availability:
• Night Shift (Required)
• Overnight Shift (Required)
Work Location: Remote