At Pest Arrest, we pride ourselves on providing exceptional customer service as our top priority. We are looking for a dedicated and highly motivated Remote Receptionist to answer phone calls and schedule customers on pest control routes. The ability to communicate effectively, multitask, prioritize, and pay attention to detail in a fast-paced environment is crucial to success in this position. Here is what the position entails:
Key Responsibilities:
• Answering high volumes of inbound calls: Serve as the first point of contact for customers, providing excellent service and effectively addressing inquiries.
• Scheduling customer appointments: Coordinate pest control service routes by booking appointments with customers and scheduling technicians’ routes accordingly.
• Administrative Support: Assist with data entry, email correspondence, phone payments, and general bookkeeping tasks.
• Collaborative Teamwork: Work closely with service technicians, management, and other departments to ensure timely and efficient operations.
What We’re Looking For:
• Strong communication skills: Must be able to communicate clearly and professionally with customers, technicians, and team members in both written and verbal formats.
• Attention to detail & organizational skills: Ability to prioritize tasks, multitask, and stay organized in a fast-paced work environment.
• Positive attitude: A friendly and helpful demeanor that represents our company’s core values of customer service excellence.
• Tech-savvy: Comfortable using a variety of online tools and software for scheduling, communication, and administrative tasks.
Qualifications & Experience:
• 1+ year of experience as a receptionist (preferred, but not required).
• 1+ year of customer service experience (preferred, but not required).
• 2 years of college education (preferred, but not required).
• Ability to work remotely with occasional in-person meetings and training sessions.
Benefits & Perks:
• Remote Work Flexibility: Enjoy the convenience of working from home, with occasional office visits and in-person meetings.
• Fast-Growing Company: Join a dynamic team at Pest Arrest, a rapidly expanding business with a positive and collaborative culture.
• Paid Training: We invest in your success by offering paid training and ongoing development.
• Competitive Pay: $22-28/hour, with opportunities for rapid advancement and career growth.
• Work-Life Balance: Enjoy a consistent, full-time schedule (Monday-Friday, 40 hours per week).
If you’re a reliable, enthusiastic individual who enjoys making a difference in customer experiences and wants to grow within a thriving company, we encourage you to apply today!
Job Type: Full-time
Pay: $22.00 – $28.00 per hour
Schedule:
• 8 hour shift
• Day shift
• Monday to Friday
Application Question(s):
• This job requires occasional in-person meetings and training. Do you reside in the Chicagoland area?
Language:
• Polish (Preferred)
• Spanish (Preferred)
Location:
• Naperville, IL (Preferred)
Work Location: Remote
