Employer Industry: Healthcare Services
Why Consider This Job Opportunity…
• Flexible schedule with the option to work remotely, in-person, or hybrid
• Opportunity for career advancement within the organization
• Supportive work environment focused on customer service excellence
• Engage with a dynamic team handling a high volume of calls
• Contribute to the accuracy of registration processes impacting the revenue cycle
What To Expect (Job Responsibilities)
• Process a wide range of registration functions related to patient encounters and provider scheduling
• Handle 60-100 calls per day, ensuring effective communication with patients
• Maintain department standard audit error rates and not ready time of 25% or less
• Schedule appointments accurately for the assigned queue while providing exceptional customer service
• Adhere to the employer’s attendance policy
What Is Required (Qualifications)
• High school diploma or equivalent
• 1-2 years of experience in a service-related field
• Ability to manage a high volume of phone calls effectively
• Strong attention to detail in registration processes
• Commitment to maintaining customer service excellence
How To Stand Out (Preferred Qualifications)
• Previous experience in a healthcare or related service environment
• Familiarity with registration processes and revenue cycle management
• Strong organizational skills to manage scheduling efficiently
• Excellent interpersonal and communication skills
#HealthcareServices #CustomerService #FlexibleWork #CareerGrowth #TeamSupport
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