Job Overview
Embark on your journey with Omni as a remote customer service contractor. By joining our distinguished network, you will gain exclusive access to view and engage with various open contracts, providing customer service for esteemed Fortune 500 clients.
Key Responsibilities
• Deliver outstanding customer service through inbound phone calls, chat messages, and email responses.
• Maintain a high level of professionalism in all interactions.
• Meet and exceed performance metrics set forth by clients.
• Manage your work schedule effectively to balance personal commitments.
Required Skills
• Excellent communication abilities.
• Strong time management skills.
• A customer-centric mindset.
• Proficient in handling diverse communication channels including phone calls, chats, and emails.
• Adaptability to meet varying client requirements.
Qualifications
• Previous customer service experience is advantageous but not a prerequisite.
• Capability to work autonomously in a remote environment.
• Strong problem-solving aptitude.
• High school diploma or equivalent educational background is essential.
Career Growth Opportunities
Joining Omni opens avenues for professional advancement within a vibrant community of customer care contractors, enabling you to enhance your skills and experience across various contracts.
Company Culture And Values
Omni is committed to fostering a flexible and supportive work environment that values autonomy and responsibility, encouraging contractors to thrive as independent professionals while contributing to the success of major brands.
Compensation And Benefits
• Contract earnings are competitive, ranging from (14 to )20 per hour, determined by your engagement with customers.
• Additional performance-based incentives are available based on client needs and individual performance.
Employment Type: Contractor