Job Summary
Job Type: Part-Time…
Salary: Competitive Hourly Rate
Working Hours: Under 4 hours per shift
Company: Delta Airlines
Location: Only available to residents within the United States.
Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k) Plan, Travel Perks
Job Description
Delta Airlines is seeking enthusiastic and customer-oriented individuals to join our team as Remote Live Chat Agents. This entry-level position is perfect for those looking to start their careers in the airline industry without any prior experience. As a Remote Live Chat Agent, you will be responsible for providing exceptional customer service through our live chat platform, assisting customers with various inquiries related to bookings, flight information, baggage policies, and more. You will play a critical role in ensuring our passengers have a seamless and pleasant experience with Delta Airlines.
Requirements
Resident of the United States
High-speed internet connection
Proficient in written English
Strong communication skills
Basic computer skills
Ability to work independently
Customer service orientation
Responsibilities
Respond to customer inquiries via live chat in a timely and professional manner
Assist customers with flight bookings, changes, and cancellations
Provide accurate information regarding flight schedules, baggage policies, and other travel-related inquiries
Resolve customer complaints and issues effectively
Document and update customer records based on interactions
Collaborate with other team members to ensure a consistent and smooth customer service experience
Participate in training sessions to stay updated on Delta Airlines policies and procedures
Benefits
Health and Dental Insurance
Paid Training
Paid Vacations
401(k) Plan
Exclusive Travel Perks for Delta Airlines flights
Educational Qualifications
Candidates must possess a high school diploma or equivalent. While a college degree is not required, it is considered a plus.
Experience
No prior experience is required. Comprehensive training will be provided to all new hires to ensure they are well-prepared to handle customer inquiries and deliver excellent service.
Company Overview
Delta Airlines is one of the worlds largest global airlines, serving more than 4,000 flights daily to over 300 destinations in more than 50 countries. Headquartered in Atlanta, Georgia, Delta is dedicated to providing a unique travel experience by prioritizing safety, customer satisfaction, and innovative services. As a Remote Live Chat Agent, you will have the opportunity to become a part of Deltas renowned customer service team, helping to create memorable travel experiences for our passengers.
Join us at Delta Airlines and embark on a satisfying career journey where you can grow, learn, and make a difference. Apply today and start your exciting new journey with Delta!
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