We are looking for an Insurance Agent to manage assigned client accounts and open new accounts. You will address customer concerns and contact prospects to expand your account portfolio. We expect you to be an energetic, goal-driven person with excellent communication skills. This role may often be challenging so you should be able to remain calm and polite in tough situations. If you also have some experience in sales or customer service, weÂ’d like to meet you. Your goal will be to foster long-term relationships with clients and help grow our business. You must reside in the state of Oklahoma or Texas to be considered due to state requirements.
Responsibilities Be the main point of contact of customers needs
Follow up regularly after closing a sale to ensure client satisfaction
Respond promptly to customer queries and complaints to find solutions and defuse tension
Pass on issues to account managers when needed
Present new or additional products and services to existing customers
Send reports on sales activity, accounts status and possible issues
Negotiate contracts and handle paperwork (e.g. invoices, orders)
Requirements:
Experience in customer service is a plus
Proficient in MS Office; familiarity with Salesforce
Strong communication and negotiation skills
Assertiveness and confidence
Excellent organizational and multitasking ability
Goal-driven with ability to work under pressure
Good problem-solving skills
• *Applicants must possess the ability to work alone as well as in a group setting. Being a self starter is a must. Candidates must be able to work full-time. Some college is a (+) but not necessary.
Job Types: Full-time, Permanent
Pay: $48,644.27 – $58,582.34 per year
Benefits:
• Flexible schedule
• Health insurance
• Paid time off
• Work from home
Supplemental Pay:
• Bonus opportunities
• Commission pay
Work Location: Remote