Job Title: Sales Representative
Location: Remote
Work Days: Monday to Saturday
Role Overview:
We are hiring dynamic individuals with educational expertise and a flair for sales to join as Customer Success Associates (Night Shift). This role blends customer support, problem-solving, and sales strategies to enhance user experiences, drive growth, and build lasting relationships.
Key Responsibilities:
• Build and maintain strong relationships with parents and tutors by understanding and addressing their needs.
• Resolve inquiries and technical issues, ensuring timely and effective solutions.
• Provide insights on curriculum, track student progress, and support educational outcomes.
• Proactively renew subscriptions, upsell services, and boost customer engagement.
• Drive customer loyalty and retention through outstanding service.
• Gather and share feedback to improve platform features and processes.
What We’re Looking For:
• 3+ years of experience in education, sales, or customer support.
• Background in IGCSE, GCSE, IB, or CCS curricula is an advantage.
• Strong communication, negotiation, and problem-solving skills.
• Tech-savvy with the ability to navigate online platforms efficiently.
• A results-driven mindset and willingness to work night shifts.
Benefits:
• Competitive salary (up to ?9 LPA based on experience)
• Growth opportunities in a collaborative and purpose-driven environment
• Opportunity to make a meaningful impact on students and tutors
Job Type: Full-time
Pay: ?800,000.00 – ?900,000.00 per year
Benefits:
• Paid time off
Schedule:
• Day shift
Work Location: Remote