Description:
• Partner with global technology leaders
• Demonstrate value and benefits of services by supporting sales teams
• Research sales contracts and make price quotations
• Maintain process integrity for a variety of administrative tasks
• Access to excellent training opportunities
• Attractive benefit package including medical insurance
Requirements:
• 2+ years of experience in Support role
• 2+ years working in a call center environment
• Knowledge of Microsoft products
• Have necessary skills for email, phone and video communication
• Handle confidential information with complete integrity
• Experience in administrative tasks, organization of detailed work materials, and prioritizing deadlines
• Accustomed to identifying and recommending corrective action for moderately complex issues
• Experience following scripts and processes according to contractual agreements
• Experience learning new technology and data
• Strong attention to detail
• Comfortable working with multiple technology platforms and navigating multiple screens
• Ability to work Monday through Friday, 10 a.m. – 7 p.m. central standard time
Benefits:
• Various medical, dental, vision plan
• Life insurance programs
• Retirement Planning tools including 401(k) savings with matching contributions
• Health Savings Accounts
• Paid time off
• Disability programs
• Paid parental leave
• Rewards and recognition programs
• Wellness Incentive Program
• Learning and Development Programs