One Mind & Body – Immediate Live Chat / Tele Chat Support Specialist Needed
Are you passionate about making a positive impact on people’s lives? Do you thrive in a customer-focused environment where you can provide exceptional support and guidance?
Join One Mind & Body, a unique Los Angeles retreat dedicated to rejuvenating both mind and body. As a Live Chat / Tele Chat Support Specialist, you will be the first point of contact for our clients, ensuring they have a positive experience with our mental health support services.
Key Responsibilities:
• Respond to chat and tele chat inquiries promptly and professionally
• Build and maintain positive client relationships with personalized support
• Troubleshoot technical issues to ensure a seamless experience
• Provide accurate information about services, pricing, and policies
• Collaborate with the team to enhance the customer experience
• Follow up with clients to ensure their needs are met
• Maintain proper documentation of interactions
Requirements:
• 1 year of customer support experience, preferably in live chat or tele chat
• Excellent verbal and written communication skills
• Strong problem-solving abilities
• Comfortable with technology and troubleshooting
• Ability to prioritize in a fast-paced environment
• Positive attitude and passion for helping others
If you are energetic, empathetic, and dedicated to providing exceptional customer service, apply now to help individuals achieve mental wellness at One Mind & Body.
A unique Los Angeles retreat for both mind and body. Whether you want to challenge yourself in our expertly taught fitness and pilates classes or relax in our state-of-the-art spa, you will leave The One, feeling more rejuvenated, rebalanced, and beautiful from the inside out.
We want to turn ordinary days into extraordinary. We are dedicated to focusing our energy on creating experiences for our One Mind & Body community that make them feel good, inside and out. At One Mind & Body, we guarantee to make all moments count toward a gratifying experience because our members are the center of everything we do.
Pay: Starting at $25 / hour
Pay:
• Supplemental income
• Safety bonus
• Signing bonus
Benefits:
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
Job Type: fulltime, parttime
Schedule:
• Weekend availability
• 10 hour shift
• 12 hour shift
Education: High school degree
Work location: This is a remote position
