?? About the Role
IÂ’m looking for a kind, detail-oriented Virtual Assistant to help me manage a small, thoughtfully run Airbnb operation. The role includes guest communication, admin work, and weekly updates.
—
?? Responsibilities
– Respond to guest inquiries/messages on Airbnb
– Send check-in/check-out messages using templates
– Monitor reviews and flag urgent issues
– Create or update message templates when needed
– Communicate with owner (me!) for weekly updates and follow-ups
—
? What WeÂ’re Looking For
– Excellent English writing & communication skills
– Friendly, professional, and warm tone in messages
– Detail-oriented and organized
– Experience with Airbnb or guest support is a plus (but not required)
– Flexible availability — our guests donÂ’t always follow a set schedule, so itÂ’s important that youÂ’re okay being gently available across the day (US EST). You donÂ’t need to sit at your computer all day — just be responsive and proactive when messages come in.
—
?? Ideal Personality
– Calm and proactive — you think ahead, not just react
– Kind and thoughtful — you care about peopleÂ’s experience
– Honest and reliable — you show up and follow through
– Someone who aligns with a peaceful, minimal, and healing aesthetic
—
? Hours & Compensation
– 10–15 hours/week
– $6–7/hour to start (with raise after trial period)
– Flexible schedule but quick responses (within 1–2 hours during U.S. day)
– Monthly performance bonus for consistent 5-star reviews ?