This role entails providing virtual administrative assistant (VA) services, specifically for therapists and mental health private practice owners.
We are seeking someone with a background in admin for mental health private practices, experience working remotely, and an interest in mental health to support therapists and psychology private practice owners…
Common tasks include:
– Responding to therapy inquiries (emails, texts, and voicemails),
– Returning voicemails,
– Tracking inquiries in a spreadsheet with detailed notes,
– Scheduling (and rescheduling) appts,
– Sending/collecting paperwork and rating scales,
– Replying to patient questions about the therapist’s practice/services,
– Supporting the private practice owner,
– Writing and proofreading clinical diagnostic reports,
– And other projects such as helping with general emails, spreadsheets, and paperwork. No “live answer” phone calls are required.
The VA must have their own smartphone, laptop/computer with mic/camera, reliable Wi-Fi, a designated private/quiet space to work in, and the ability to self-manage since this is a fully remote position.
Experience working at a mental health private practice in the past is highly recommended, or experience with insurance billing, scheduling, and/or HIPAA compliance.
This role is part-time at 10-30 hours per week (up to you!). It is all currently online, so working remotely is the default. There are scheduled pay increases after 90 days, and 1 year. Thank you!
Salary: $19.00 to start, with the opportunity to increase to $25.00 per hour over time.
Benefits: Flexible schedule, between Monday-Friday, 8-5 pm or so, in your time zone.
Schedule:
No nights
No weekends
Experience recommended:
Microsoft Excel and Google Sheets
Microsoft Word and Google Docs
Customer service
Organizational skills
Administrative experience
Sending/scoring clinical rating scales
Work Location: Remote
