This a Full Remote job, the offer is available from: United States, Sweden, New York (USA)
Virtual Call Center Agent Job Responsibilities…
• Obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Establishes policies by entering client information; confirming pricing.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes sales and organization mission by completing related results as needed.
Call Center Agent Skills / Qualifications:
• Verbal communication
• Phone skills
• Listening
• Data entry skills
• People skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking
Education, Experience, and Licensing Requirements:
• University/college degree is an asset.
• Previous customer service experience,
This offer from “HR Prospect” has been enriched by Jobgether.com and got a 75% flex score
