Now Hiring: Virtual Receptionists (Work From Home)
Are you ready to become the friendly voice behind some of the world?? most exciting businesses? Do you thrive in fast-paced environments and love delivering exceptional customer service? If so, we want to hear from you!
Join ReceptionHQ ??A Global Leader in Virtual Reception Services
We??e not your average contact center. ReceptionHQ is a thriving international company that delivers professional, reliable, 24/7 virtual receptionist services to businesses across the globe. From taking messages to scheduling appointments, our U.S.-based team members help businesses grow by making a great first impression??very time.
We’re expanding our Arizona-based team and are on the lookout for dynamic, dedicated, and delightful Virtual Receptionists to work from the comfort of home. If you??e got the right attitude and a passion for people, you might just be our next superstar!
What You??l Do
As a Virtual Receptionist, you??l:
? Answer incoming calls with professionalism, warmth, and confidence.
? Deliver world-class customer service while representing our clients??brands.
? Accurately take and forward messages, schedule appointments, and handle inquiries with care.
? Create a seamless caller experience by being friendly, helpful, and proactive on every call.
What We??e Looking For
You??l thrive in this role if you have:
? Prior call center or fast-paced customer service experience.
? A clear, pleasant speaking voice and polished phone etiquette.
? Strong computer skills with a typing speed of at least 40 WPM.
? Exceptional attention to detail and a natural ability to multitask.
? A positive, team-first mindset with a professional attitude??nd yes, a sense of humor goes a long way!
What You??l Need to Work from Home
? A quiet, distraction-free workspace with a desk and comfy office chair.
? Adequate lighting to keep you focused and energized.
? Reliable internet: Minimum speeds ??Download: 85 Mbps | Upload: 30 Mbps.
? Equipment that meets the following requirements:
o Operating System: Windows 10+ or macOS Big Sur+
o Browser: Latest version of Chrome
o Processor: Intel i5 or Ryzen 5
o RAM: 8GB or more
o Monitor: Minimum 19??screen, 1920×1080 resolution
o Headset: USB or mic jack compatible ??we??l provide the headset!
Qualifications
? High school diploma or equivalent
? At least 1 year of customer service experience
? Reliable attendance record and self-driven work ethic
? Ability to perform in a fast-paced, ever-changing environment
? Passion for exceeding expectations and delivering excellence
Compensation & Perks
? Competitive base salary
? Performance incentives and extra pay for handling Corporate or Spanish-language calls
? Paid training and development opportunities
? 40 hours Paid Time Off + 40 hours Paid Sick Leave
? 6 Paid Public Holidays
? Health benefits: Medical, dental, vision
? 401(k) with company match
? Regular team social events (even virtual ones are fun with us!)
Full Benefits Package
? 401(k) + Matching
? Dental & Vision Insurance
? Health Savings & Flexible Spending Accounts
? Life Insurance
? Employee Assistance Program
? Paid Time Off
? Referral Program
Job Type: Full-time
Pay: $14.00 – $15.00 per hour
Benefits:
??401(k)
??Dental insurance
??Employee assistance program
??Flexible spending account
??Health insurance
??Health savings account
??Life insurance
??Paid time off
??Referral program
??Vision insurance
Schedule:
??8 hour shift
??Day shift
??Evening shift
??Weekends as needed
Work Location: Remote